You and your company may depend heavily on the performance of the equipment you provide your customers. Or, you yourself may be responsible for the repair or rework of specific electronic products. Regardless, you most likely have substantial investments in products and personnel you would like to devote to other core competencies.

That's why Renova offers customized and detailed reports that tell you as much as you want to know about the components you send for repair.

• Renova 360 date, location and cause of failure data can help you identify faulty components so they can be returned to the manufacturer.
   
• Part identifiers and failure codes can be set up to match your internal systems for quick and easy analysis.
   
• Renova 360 can be sent via e-mail or fax, or loaded on an FTP site for convenient access online.
   
• Summary reports showing numbers of parts repaired, scrapped and without defects can provide crucial intelligence on design flaws and field operations.
   
• Renova 360 enables you to track failure rates of specific parts so you can anticipate and resolve problems before they occur.
   
• Technicians' comments can add valuable operational and functional insights to numerical data.

Value
The value Renova brings its customers goes far beyond high quality repair services. By meticulously analyzing and reporting what failed and why, Renova enables you to identify faulty parts and processes, fix the problems and ultimately save time and money.

Flexibility
Renova 360 can be customized to your specifications, built in the format of your choice, and delivered as often as you want. Serial numbers and failure codes (yours or Renova's) are assigned to each part data such as the type and frequency of repairs, "no problem found" statistics by part and each part's repair history can be tracked and analyzed.

Support
Renova is eager to share whatever level of detail you require, as well as provide guidance on report formats and usage. Even if you choose to do your own analysis, a summary report is always included and, if a significant trend is spotted in your data, you'll get a recommendation for action.